Track Order


Enter your tracking number from the confirmation email to stay updatedon your order's status.

Have a question or need help with your order? We're here for you!

Enter your shipping number to continue your inquiry.

 

 

Our goal is to provide you with the best delivery option wherever you are. We serve hundreds of customers worldwide every day, ensuring the most efficient response time.

◆ Delivery time = 1-3 business days processing time + delivery time. You can view delivery options/carriers, shipping costs, and estimated delivery time at checkout.

◆ If you choose free delivery and need to receive your order on a specific date, please allow ample delivery time.

◆ After your order is shipped, we will send you a tracking link via email.

◆ You can cancel your order before shipment.

While we will make every reasonable effort to ensure your order is delivered within the specified time, we are not responsible for delays caused by circumstances beyond our control. We will do our best to notify you of any unexpected delays.

Delivery Time

Standard delivery typically takes 7-10 business days.

Express delivery typically takes 3-7 business days.

Shipping Costs

Standard Delivery

For orders under €59, the shipping cost is €7.50.

Free worldwide shipping on orders over €59.

Fast Shipping

Fast shipping costs €12.99.

Frequently Asked Questions

1. Can I change my shipping address after placing my order?

Please note that the shipping address cannot be changed after your order is successfully submitted. However, we will try our best to assist you in changing your shipping address before your order ships. Therefore, please ensure your shipping address is correct. If you have any questions, please feel free to contact us.

2. How do I track my order?

You will receive a tracking number after your order is shipped. You can use the provided tracking number to track your order on our company website.

Tracking information may take 48 to 72 hours to update.

Contact us: i-lckny.serve@outlook.com